What’s on the Course?
— Working in Business and Administration
— Creating business documents
— Making and recieving calls
— Welcome visitors
— Handling mail
— Communicate with customers
— Teamwork in administration
— Organise travel and accomodation
— Handling diary systems
— Text production
— Word production
— Mailmerge
— Business presentations

How long does it take?
Full time 1 year course, up to 16 hours per week over 3 - 4 days.

Who is it suitable for?
This qualification is suitable for a student preparing for employment in the Business sector, particularly in administrative roles where they will be expected top use communication and IT skills, liaise with customers and carry out customer-facing operational roles.

What are the entry requirements?
No previous experience is necessary, but in order to fully benefit from the course you should possess the following skills:
— Ability to write information down
— Read and work through class notes Level 1 Diploma in Business Administration
— Use a calculator
— Listen and contribute to class question and answer sessions
— Have basic IT skills

In addition you should also be:

— Well organised, punctual and conscientious
— Able to pay attention to detail
— Keen to learn and well motivated

What can I do next?
Level 3 Certificate in Business
Level 3 BTEC National Diploma in ICT

How much does it cost?
Full time students under 19 - free.
Full time students over 19 - Please
contact Lakes College for further information.
(certain remissions may be available. contact Student Services for more information)

How do I apply?
To apply for this course you will need to complete a college application form and then have an interview.

If you need any help deciding which course to apply for you can get impartial advice and guidance from our Advice & Guidance Officer or Student Services.

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